In the book, 'Better,' Atul Gawande, an associate professor at Harvard Medical School, offers five suggestions for "becoming a positive deviant."
Ask an Unscripted Question
Don't Complain
Count Something
Write Something, and
Change
Of these five, my favorite is Count Something. By taking charge of quantifying the effectiveness of my work, I can become and experiment of one and find ways to improve my own best performance.
I rely on counting something far more as a runner than I do at my workplace. How can I bring the lessons I have learned in improving my running performance to my job?
This book inspired me with stories of how health care facilities around the world have innovated in achieving their mission of improving performance - of becoming Better.
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