So far in my eCornell Conflict Resolution course we have learned from two books, Conceptual Blockbusting by J.L. Adams and Getting to Yes: Negotiating Agreement Without Giving In, by Roger Fisher and William L. Ury. Information from both these books is referred to extensively in the course notes, but I am also going to read the books to increase my understanding of conflict resolution.
The Wikipedia entry for Getting to Yes is here: http://en.wikipedia.org/wiki/Getting_to_YES
The Google Books link to Conceptual Blockbusting is here:
Thank you for your time! If you have any questions about my experience with the eCornell Project Leadership classes, please email me at firstname.lastname@example.org